Caseworker 8 Unilingual (English) and 8 Bilingual (French and English)

Ministry of Children, Community and Social Service is hiring 8 Caseworkers Unilingual (English) and 8 Bilingual (French and English)! For more information about this LEAP posting please see the details below!

Are you highly motivated and client-centered? Consider this opportunity to respond to inquiries and provide program information to a diverse clientele, the public, advocacy groups and agencies.

OPS commitment to diversity, inclusion, accessibility, and anti- racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

Employer Name: Ministry of Children, Community and Social Service
City: Kenora
Province: ON
Postal Code: M7A 1N3
Application Deadline: June 19, 2024
Hours of Work: Full-time
Job Type: Full-Time
Wages: $1,262.12 - $1,516.10 Per Week*

Duties of this LEAP Job Posting:
  • Provide customer service and consultation to clients
  • Collect and evaluate information to determine eligibility for ODSP
  • Income and Employment Supports
  • Make adjustments to entitlements and resolve conflict situations
  • Explain legislation and ministry initiatives
  • Prepare a range of communication materials
  • Plan and deliver information sessions to clients and stakeholders, on community-based employment supports
Qualifications for this LEAP Job Posting:

Customer Service and Communication Skills

  • You can provide effective customer service to clients with disabilities
  • You have the ability to liaise with community agencies, provide information to clients, and resolve conflict situations
  • You have effective communication and consulting skills to write clear, concise reports and conduct information sessions
  • You demonstrate sensitivity towards diversity/inclusion of applicants/clients and co-workers
  • You have interviewing skills to conduct interviews with clients by phone or in person
  • You have effective listening skills to determine client needs and make appropriate referrals


  • You have knowledge of community services, resources, policies, programs and issues/barriers affecting clients with disabilities
  • You have knowledge of labour market trends
  • You are able to interpret and apply legislation in order to review/determine program eligibility and identify infractions

Analytical, Planning and Organizational Skills

  • You demonstrate planning and organizational skills to set priorities, work within time constraints and meet deadlines
  • You have demonstrated analytical skills to collect, document and evaluate information
  • You are able to work in a team environment
How To Apply to this LEAP Job Posting:
  1. You must apply online by visiting You must enter the job id number in the Job ID search field to locate the job ad.
  2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
  3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
  4. Read the job description to make sure you understand this job.
  5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
  6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment Services staff will contact you within 48 hours.


Please be advised that the results of this competition may be used to form an eligibility

list of qualified candidates to potentially fill future vacancies represented by the Ontario

Public Service Employees Union (OPSEU). In accordance with the Collective Agreement,

eligibility lists are shared with OPSEU representatives. By applying to this competition,

you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service)

applying to a competition in a ministry or Commission public body must disclose (either

in the cover letter or resume) previous employment with the Ontario Public Service.

Disclosure must include positions held, dates of employment and any active restrictions

as applicable from being rehired by the Ontario Public Service. Active restrictions can

include time and/or ministry-specific restrictions currently in force, and may preclude a

former employee from being offered a position with the Ontario Public Service for a

specific time period (e.g. one year), or from being offered a position with a specific

ministry (either for a pre-determined time period or indefinitely). The circumstances

around an employee & exit will be considered prior to an offer of employment.


Remember: The deadline to apply is Monday, June 19, 2024 11:59 pm EDT. Late applications

will not be accepted.


We thank you for your interest. Only those selected for further screening or an interview will be



The Ontario Public Service is an inclusive employer.

Accommodation is available under the Ontario & Human Rights Code.

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