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Administrative Assistant – Medical Records Clerk

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Employer Name: Sunset Country Family Health Team

Location/Address: Kenora, ON

Application Deadline: April 28th, 2026, at 9 am CST

Hours of Work: 1 Full-Time Position Available– Full-Time equivalence is 1,664 hours per year (32 hours per week)

Work Remotely: No
Wage: Annual Salary $53,987

 

As a member of the Sunset Country Family Health Team (SCFHT), the Administrative Assistant – Medical Records Clerk supports the Health Records Technician (HRT) and contributes to the efficient operation of the health records department. This role focuses on administrative tasks related to maintaining, organizing, and retrieving medical records while ensuring compliance with confidentiality standards. The Medical Records Clerk plays a key role in supporting clinical and administrative workflows by ensuring the accuracy and availability of health records.

This opportunity has become available following an internal promotion, reflecting SCFHT’s commitment to professional growth and advancement within our team.

 

Duties:

Medical Records Management

  • Assist in creating, organizing, and maintaining accurate patient health records.
  • File and retrieve medical records to support clinical and administrative teams.
  • Perform data entry and ensure all information is correctly uploaded to the electronic medical record (EMR) system.
  • Support medical providers by assisting with the timely processing of their inboxes, Ocean portal, including managing lab results, incoming/outgoing referrals, correspondence, and other essential documents, to ensure smooth clinical operations.

Administrative Support

  • Handle requests for patient records from authorized individuals or organizations, ensuring timely and compliant processing.
  • Prepare and send correspondence related to medical records, such as requests, follow-ups, or notifications.
  • Assist with scanning and digitizing documents for integration into the EMR system.
  • Support the HRT in maintaining an organized and efficient health records environment.

Compliance and Confidentiality

  • Adhere to privacy laws (e.g., PHIPA) and organizational policies to protect patient confidentiality.
  • Maintain proper documentation for all health record-related activities to ensure compliance with legal and regulatory standards. Report any breaches or security concerns to the HRT.

Collaboration and Communication

  • Work closely with the HRT to ensure smooth daily operations within the health records department.
  • Act as a point of contact for staff and provider inquiries related to medical records, directing more complex issues to the HRT.
  • Participate in team meetings and contribute to discussions about improving workflows and procedures.

Qualifications:

  • High school diploma
  • Prior experience in healthcare or medical records is an asset.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, etc.).
  • Excellent verbal and written communication skills. Strong organizational skills and attention to detail.
  • Demonstrate excellence in customer/patient service
  • The following are not required but would be considered an asset: Medical Terminology and experience using Electronic Medical Records (EMR) software.

How to Apply:

Benefits and Work Schedule:

We offer a competitive compensation package, including:

  • Annual Salary $53,987
  • Full-time equivalence is 1,664 hours per year (32 hours per week)
  • Group Benefits & HOOPP pension
  • Starting at 20 vacation days per year; 3 personal days per year

 

Those interested in this exciting and challenging career with the SCFHT are invited to forward a cover letter with a detailed resume including references by email to:

Hiring Committee at sevenden@scfht.ca

We thank all applicants for their interest. However, only those candidates being granted an interview will be contacted.