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Summer Customer Service Representative

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Employer Name: LCBO

Location/Address: Kenora, Keewatin & Clearwater Bay, ON

Application Deadline: Open Until Filled

Hours of Work: Fixed Term, Part-Time

Work Remotely: No

Wage: $20.82/hour

Job ID: Clearwater – JR26-28198

Kenora – JR26-27979

Keewatin – JR26-28098

 

Duties:

The LCBO is looking for Summer Customer Service Representatives available to work between May 4, 2026 and September 7, 2026.  We are looking for great people who are passionate about delivering an engaging customer experience that keeps our customers coming back.

If you’re interested in becoming a friendly and helpful go- to expert in our retail stores for Summer 2026 then this role is for you!

As part of your paid training, you will learn about store operations, customer service, and product knowledge: wine, beer, ciders and spirits. As an LCBO Customer Service Representative, you will have a chance to inspire others and share your knowledge with our customers.

 

Reporting to the Store manager, you will:

  • Serve customers using our cash register system, promptly, courteously and responsibly, providing a positive and memorable customer experience
  • Ask for donations for our partner charities (our Spirit of Sustainability Campaign)
  • Participate in customer experience and postal code surveys
  • Receive product, replenish it on the shelves, face-up products
  • Ensure our store is clean, organized and safe for all (clean up spills and broken bottles)
  • Lift cases of various sizes and weights (up to 40 lbs/18 kg) repeatedly while standing for long periods

 

Qualifications:

  • Comfortable working with people (teammates and customers)
  • You must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit)
  • You must be at least 18 years old
  • Bilingualism (English and French) is a bonus
  • You agree to complete a Criminal Background Check, at your own expense, before starting work with the LCBO

 

Required Availability

  • Friday (5:00 PM – Close)
  • Saturday and Sunday (available all day for a 4 to 8 hour shift)

 

Long Weekend

  • Victoria Day weekend
  • Canada Day weekend
  • Civic Holiday weekend
  • Labour Day weekend

 

Additional Availability

  • Additional work may be available during the week (Monday – Thursday), based on store needs
  • Schedules are posted two weeks in advance
  • Extra shifts may come up on short notice

 

How to Apply:

Please apply online at https://lcbo.wd3.myworkdayjobs.com/en-US/LCBOCareerSite and use the search bar using the Job ID for the location you’re interested in.

We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please let us know if you need an accommodation.

Thank you for your interest. Only applicants selected for further consideration will be contacted.