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Support Clerk

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Employer Name: Kenora District Services Board

Location/Address: Dryden, ON

Application Deadline: April 29, 2026, at 4:00 pm local time

Hours of Work: Temporary, Full-Time

Work Remotely: No

Wage: $29.42

Competition #ISS 26-13

 

Duties:

Reporting to the Integrated Social Services Supervisor, the Support Clerk provides administrative and clerical support to the various KDSB programs and directs individuals to appropriate staff for effective, streamlined customer service.

  • Upload, download, receive, print, process and transmit data within various databases.
  • Respond to in-person, electronic, and telephone inquiries.
  • Receive and enter payments into appropriate databases, issue receipts, balance cash and prepare deposits.
  • Receive, sort, and distribute incoming and outgoing mail and electronic mail.
  • Receive maintenance calls/concerns, create work orders, and post housing maintenance chargebacks.
  • Conduct third-party checks to verify the information.
  • Produce correspondence and reports using the available software as required.
  • Maintain community information board.
  • Monitor maintenance of office equipment and order office supplies.

 

Qualifications:

  • Successful completion of a post-secondary education program in Office Administration or similar and two years’ related experience. Alternatively, a combination of education and/or experience is required.
  • A satisfactory Police Vulnerable Sector Check.
  • A valid Ontario Class G (or equivalent) driver’s license.
  • Must be legally eligible to work in Canada.
  • Demonstrated excellence in customer service and sufficient communication and interpersonal skills in dealing with individuals, co-workers, management, vendors, and community agencies.
  • The ability to handle concerns in a tactful, sensitive manner.
  • Demonstrated respect for people of all colour, culture, nationality, and circumstance.
  • High level of ability to use computer and other information technology, including specialized software and administrative systems including databases, word processing, spreadsheets, data input and retrieval.
  • Ability to prioritize workload.
  • Demonstrated on-going commitment to the principles and practices of confidentiality.

 

How to Apply:

Interested applicants are invited to submit a cover letter and resume by email, referencing the competition number in the subject line of the e-mail, to the:

Human Resources Department

Kenora District Services Board

Email: hr@kdsb.on.ca

This posting is for an Existing Vacancy

While all responses are appreciated, only those applicants selected for an interview will be contacted.

Confidential information provided by applicants will be used for the purpose of this competition only and will be protected in accordance with the Municipal Freedom of Information and Protection of Privacy Act.

The KDSB will make accommodations available wherever possible to applicants with disabilities upon request during the recruitment process. The KDSB is an equal-opportunity employer.

KDSB does not use artificial intelligence tools to screen, assess, or select applicants for this position.