Ministry of the Solicitor General are looking for a Probation and Parole Administrative Support Clerk! For more information on this LEAP job posting, check out the details below!
Are you an administrative professional looking for an exciting opportunity to serve a diverse community? If so, join our team where you will collaborate with criminal justice partners and community organizations while providing clerical, administrative, and reception support services.
Employer Name: Ministry of the Solicitor General
City: Kenora
Province: ON
Application Deadline: May 1st, 2025
Hours of Work: Permanent
Job Type: Full-Time
Wages: $26.92 - $31.31 Per hour* *Indicates the salary listed as per the OPSEU Collective Agreement.
Duties of this LEAP Job Posting: In this role you will:
- provide reception duties and maintain standards for customer service
- prepare, distribute and request a variety of documents such as court reports, pre-parole reports, community information, and court documentation
- compose and type routine correspondence ensuring accuracy and proper distribution
- receive and direct telephone calls and communicate with clients with diverse needs
- receive and distribute mail
- maintain files and retention schedules
- perform sentencing calculations
- enter, update and correct information in the Offender Tracking Information System (OTIS)
Qualifications for this LEAP Job Posting: Administrative Skills:
- You are able to understand and apply procedures, regulations and sections of related legislation
- You have knowledge of office practices and procedures to provide efficient administrative services
- You can apply sections of procedures manuals concerning client and administrative filing systems, confidentiality, information distribution, letter/report formats
- Ability to utilize mail distribution systems, provide reception support, respond to routine inquiries and direct telephone calls from clients and visitors
- Ability to maintaining inventory of supplies and office equipment by reporting malfunctions/issues and arranging service calls as required
Communication and Interpersonal Skills:
- You have the ability to respond to inquiries in a tactful and diplomatic manner
- You have the ability to provide comprehensive explanations, convey information to clients, colleagues, courts, police and community stakeholders
- You are able to use written communication (including computer skills) to compose routine/standard correspondence and to ensure accuracy of content, grammar, spelling and punctuation when keyboarding/typing documents
- You have the ability to operate computer equipment and related word processing/software programs to transcribe correspondence, reports, probation and parole documents – to use database applications to enter, track and update client data
Analytical, Reasoning and Organizational Skills:
- You have proven analytical and reasoning skills to determine what information can be provided to inquiries
- You have to ability to determine and realign priorities and to resolve competing priorities and conflicting meetings
- You can determine and realign your own priorities in order to respond to competing deadlines
- You have the ability to prioritize and manage workload flow, and use sound judgement when making decisions
Northern Attraction Incentive Program
This position qualifies for the Northern Attraction Incentive Program (NAIP). NAIP is a pilot recruitment program which offers financial incentives to new hires in specific positions in designated institutions and probation and parole offices in Northern Ontario, including external candidates to the Ontario Public Service and existing employees who agree to work for a term of three years.
All applicants will be provided with more information on the program, once the job advertisement closes. If you would like more information prior to applying, you may contact: COR-ETU@ontario.ca.
Don’t meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!
How To Apply to this LEAP Job Posting: What we offer:
The Ontario Public Service is one of Ontario’s largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province.
We offer:
- a career that can grow across ministries and job functions
- flexible learning and developmental opportunities, including education and mentorship programs
- many employee networks offering support for and education about underrepresented groups
- tailored work arrangements, including opportunities like flex hours, self-funded leave and more
Our comprehensive compensation and benefits package includes:
- a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
- group health, dental, life and disability benefits
- a range of vacation and leave options
- an Employee and Family Assistance Program, which provides confidential counseling services
- You must apply online at: https://www.gojobs.gov.on.ca/Preview.aspx?Language=English&JobID=229043%20
- Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
- Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
- Read the job description to make sure you understand this job.
- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
- If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.
Advertising Method: General Ad