Titan Heavy Repair is hiring a Service & Parts Coordinator! For more information on this LEAP job posting, check out the details below!
Titan Heavy Repair seeks a highly organized, detail-oriented, and customer-focused Service & Parts Coordinator to join our growing team. This dual-role position combines the responsibilities of a Service Writer and Parts Personnel, ensuring efficient service scheduling and parts management to support our heavy repair operations. If you thrive in a fast-paced environment and are passionate about customer service and operational logistics, we want to hear from you!
Employer Name: Titan Heavy Repair
City: Kenora
Province: Ontario
Postal Code: P9N 3W7
Application Deadline: June 13, 2025
Email: HR@titancontractors.ca
Hours of Work: Full-Time
Job Type: Full-Time
Wages: Competitive wages based on experience
Duties of this LEAP Job Posting: Customer Service & Communication:
- Answer incoming calls and respond to customer inquiries.
- Coordinate with customers to schedule service appointments.
- Provide status updates on work orders and parts availability.
- Maintain positive relationships and address concerns promptly.
Service Coordination:
- Create, manage, and document detailed work orders.
- Assign work orders to technicians based on skills and availability.
- Review requested work before and after service to ensure customer satisfaction.
Parts Management:
- Source and order required parts for repairs and maintenance.
- Input parts into work order software accurately and track usage.
- Review and approve parts and supplies while managing costs.
Inventory & Vendor Relations:
- Maintain appropriate inventory levels and conduct regular audits.
- Organize and label stock in a clean, efficient workspace.
- Develop and maintain strong relationships with vendors.
- Research and compare pricing for cost-effective sourcing.
Administrative Support:
- Keep organized records of schedules, customer interactions, and completed work.
- Assist with invoicing and payment processing as needed.
Qualifications for this LEAP Job Posting:
- High school diploma or equivalent; post-secondary education or certifications are an asset.
- Proven experience in service writing, parts coordination, inventory management, or customer service.
- Knowledge of the heavy equipment or repair industry preferred.
- Strong communication, time management, and organizational skills.
- Proficiency with office software and inventory/work order management systems.
- Ability to use shop management software—especially Mitchell 1—would be an asset.
- Ability to multitask and adapt in a fast-paced environment.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Opportunities for career advancement
- Ongoing training and development programs
How To Apply to this LEAP Job Posting: Interested candidates are encouraged to submit their resume and a cover letter outlining relevant experience to HR@titancontractors.ca
Advertising Method: General Ad