Pharmacy Assistant

Employer Name: Tilly’s Pharmasave

City: Kenora

Province: Ontario

Postal Code: P9N 1T3

Application Deadline: November 14, 2025

Email: kenorapharmasave@gmail.com

Hours of Work: Part-Time

Job Type: Part-Time

Wages: TBD

Duties of this LEAP Job Posting:

The Pharmacy Assistant reports directly to the Pharmacy Manager, while also working under the direct supervision of any Pharmacist on duty during the same shift. The Pharmacy Assistant is responsible for providing exceptional customer service and patient care and provides technical and administrative support to the Pharmacy team.

The below represents the general details associated with the principal functions of the position and should not be construed as a detailed job description. The incumbent may be required to perform other job-related duties as assigned.

Please note that all of the duties and responsibilities outlined below must be carried out in accordance with all pharmacy legislation and with all internal patient care/customer service policies and procedures.

• Assist in the gathering of information to create and maintain complete patient records
• Assess prescriptions for clarity, completeness, authenticity, and compliance with legal requirements
• Interpret prescriptions, perform any required calculations, and ensure the prescription information is recorded accurately on the patient record
• Communicate with patients/customers and process prescriptions according to the pharmacy’s policies and procedures such as, but not limited to, designated “in and out” areas, patient counselling requirements and areas, and wait times
• Ensure appropriate patient record file maintenance by adhering to scanning and storage policies and procedures
• Submit prescriptions for adjudication and manage coverage/payment related issues in cooperation with the patient and Pharmacist
• Select, prepare, package, and label prescriptions for both commercially available products and extemporaneous compounds
• Ensure prescriptions are checked by the Pharmacist and regulated Pharmacy Technician (if applicable) prior to being distributed to the patient
• Complete appropriate documentation for all tasks including but not limited to filling prescriptions and filing procedures
• Understand and adhere to the quality assurance policies/procedures for job performance management, medication error risk management and the handling of narcotic/controlled substances (this includes, but is not limited to, assisting in the documentation of all medication and patient care incidents using appropriate protocols including “near misses”)
• Always maintain the confidential and sensitive nature of the pharmacy/patient relationship in accordance with legislation and standards
• Enter and process sale of prescription and other purchases using the POS cash register
• Help prepare medications for nursing homes using PACMED

Pharmacy Assistants are not permitted to perform final checks on prescriptions nor override and/or approve any clinical messages that occur when processing prescriptions such as drug-drug or drug- condition interactions.

Additional Pharmacy Administration Responsibilities:

• Maintain the privacy and confidentiality of patient/customer information
• Maintain sufficient inventory for appropriate patient care and efficient operations
• Monitor and remove expired medications in accordance with provincial legislation
• Conduct inventory spot checks for accuracy and manage out-of-stocks in accordance with store policies and procedures
• Assist in ensuring that all patient care areas are clean, tidy and organized (this includes, but is not limited to, areas such as the dispensary, counselling areas, clinic rooms, waiting areas, and sink(s)
• Ensure supplies are checked, restocked, and ordered as necessary
• Assist in ensuring health information and patient care resources (paper and electronic) are organized, updated, and reordered as required to help support all patient care activities, services and programs
• Participate in staff meetings and training sessions as required to maintain an appropriate skill set and ensure the safe and productive operations of the dispensary, pharmacy, and patient care services/programs
• Operate the POS system in accordance with store policies such as verifying customer receipts and issuing receipts
• Reconcile cash float at the beginning and end of shift as required
• If closing, reconcile total tender (cash, debit, credit, gift certificates) to POS sales data and file “end-of-day cash envelope” as required
• Process merchandise returns or refunds in an efficient manner in accordance with store policies

Pharmacy Health Care Services/Program Responsibilities:

• Communicate to patients/customers basic details of the service such as, but not limited to, the name of service/program, and cost
• Register patients/customers for the service/program
• Refer interested patients/customers to a Pharmacist or Pharmacy Technician for more details
• Inform the Pharmacist and/or Pharmacy Technician of patients/customers who are interested in the program
• Gather patient information and prepare applicable files/forms for Pharmacists and/or Pharmacy Technicians
• Make appointment reminder calls
• Prepare and organize service/program resources including, but not limited to, documentation forms and marketing materials

Qualifications for this LEAP Job Posting:

• Good organization, self-motivation, effective communication, attention to detail, and customer service skills
• Previous pharmacy experience considered an asset
• Can work flexible schedules including evenings and weekends
• Ability to work effectively in a team environment

Working Conditions:

• Standing for up to 8 hours a day
• Lifting/moving up to 30 lbs may be required
• Climbing a ladder may be required

How To Apply to this LEAP Job Posting:

Please email your resume to Rebekka/Alana at kenorapharmasave@gmail.com.

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