Shop Manager

Lake of the Woods Marina & Service Centre Ltd. are looking for a Shop Manager! For more information on this LEAP job posting, check out the details below!

Employer Name: Lake of the Woods Marina & Service Centre Ltd.
City: Kenora
Province: ON
Application Deadline: Open Until Filled
Email: info@lakeofthewoodsmarina.ca
Hours of Work: Full-Time Internship
Job Type: Full-Time
Wages: TBD

Duties of this LEAP Job Posting:
  • Oversee daily shop operations, including scheduling, inventory control, work order processes, etc.
  • Assist in the optimization of services to improve customer experience and operational efficiency
  • Supervise and schedule marine technicians and service jobs
  • Ensure timely and high-quality repair and maintenance services
  • Monitor and uphold quality control standards
  • Support marketing initiatives for boat services, equipment sales, etc.
  • Help manage and improve sales processes and work with administration to meet sales goals
  • Build and maintain strong relationships with customers to foster loyalty and retention
  • Participate in budgeting and financial planning
  • Monitor expenses, support pricing strategies, and help maintain profitability
  • Assist with hiring, training and supervision of all seasonal and permanent shop staff
  • Foster a positive, productive and safety-conscious workplace culture
  • Provide exceptional service to all boat owners and marina guests
  • Serve as a liaison between customers, the marina, and the technical team to ensure customer satisfaction
  • Ensure all operations meet safety standards and environmental regulations
  • Promote best practices in marine stewardship, especially in ecologically sensitive areas like Lake of the Woods.
Qualifications for this LEAP Job Posting:
  • Background or education in marine mechanics, marina services, tourism and business (preferred, but not required)
  • Experience in sales, marketing, and customer service (preferred, but not required)
  • Knowledge of or interest in marine mechanics, boat systems and diagnostics
  • Strong leadership, teamwork and communication skills
  • Basic understanding of budgeting and financial management
  • Ability to work hands-on and problem-solve in a fast-paced environment
  • Passion for boating, the lake (Lake of the Woods and surrounding area), customer service, and contributing to a growing regional economy.
How To Apply to this LEAP Job Posting:

Please send an email with a resume and brief cover letter to info@lakeofthewoodsmarina.ca

Only applicants being considered for employment will be contacted for an interview.

Advertising Method: General Ad