Team Representative

Employer Name: Ministry of Public and Business Service Delivery and Procurement

City: Thunder Bay

Province: Ontario

Postal Code: P7B 2T1

Application Deadline: Friday, August 1, 2025 11:59 pm EDT (10:59 pm CST), Late applications will not be accepted

Hours of Work: 5 English Temporary, duration up to 12 months with possibility of extension

Job Type: Full-Time

Wages: $26.92 - $31.31 per hour

Duties of this LEAP Job Posting:

In this role you will:

• Process vital event registrations and service requests for vital event documents
• Convey clear information to clients and help to resolve issues
• Review documents to ensure they are complete and meet legal requirements
• Accurately enter information into an electronic database
• Build and maintain positive relationships with clients/partners
• Work effectively as part of a team

Qualifications for this LEAP Job Posting:

Analytical thinking skills

• Ability to gather and assess information provided from clients and take appropriate action
• Demonstrated attention to detail to review/check information on documents for accuracy and completeness, ensuring it follows rules and policies

Communication and teamwork

• Demonstrated experience providing service to members of the public and working collaboratively with partners and colleagues
• Demonstrated ability to work in a fast-paced team environment

Computer skills

• Proficiency in MS office software (e.g., Word, Excel, PowerPoint, SharePoint, and Microsoft TEAMS)
• Ability to use imaging software (scanners) and general office equipment

Understanding of rules and confidentiality

• Apply laws, policies, and procedures when processing vital event registrations and fulfilling service requests
• Maintain confidentiality and security of personal and sensitive information

Don’t meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

These positions offer:

• Options for health plan and life and disability insurance
• Flexible work arrangements
• A career that can grow across ministries and job functions
• Flexible learning and developmental opportunities, including education and mentorship programs
• Employee networks offering support for and education about underrepresented groups

 

How To Apply to this LEAP Job Posting:

1. You must apply online by visiting ontario.ca/careers. You must enter the job id number in the Job ID search field to locate the job ad.
2. Your cover letter and resume combined should not exceed five (5) pages.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Read the job description to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48

Please be advised that the results of this competition may be used to form an eligibility list of qualified candidates to potentially fill future vacancies represented by the Ontario Public Service Employees Union (OPSEU). In accordance with the Collective Agreement, eligibility lists are shared with OPSEU representatives. By applying to this competition, you are providing consent that your name may be shared with OPSEU representatives.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee’s exit will be considered prior to an offer of employment.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

Advertising Method: General Ad